Trust inventory clerk Ellie Warren

The Effect of COVID-19 on property inventory procedures

by | Feb 21, 2021 | 0 comments

Social distancing rules have effected the normal routine of our inventory clerks during their daily schedule, especially the Check-in procedure, which in many cases is now carried out without the tenants being present, due to the requirement to limit the number of persons in the same room.

We took all the necessary measures to make sure all the team will use additional PPE equipment. We always use plastic shoe covers whilst indoors, however, this was now extended to have masks on at all times, disposable latex gloves wherever the property is already inhabited and after every home inspection, our clerks will use hand sanitisers and will disinfect they property keys before returning them to the letting agent or landlord.

Should any member of either the household being inspected or the household undertaking an inventory check is showing symptoms of coronavirus, will be instructed to self-isolate to avoid any health risks.

During the pandemic, none or our staff members will drive clients, tenants or other contractors to appointments or home inventories.

End of Tenancy Check-out and New Inventory with Check-in

We will have to restrict the number of people who accompany you at an End of Tenancy Check-out and New Inventory with Check-in so that social distancing can be practised, and only those in your immediate household will be allowed to access the property. We ask that no more than two adults attend the moving out inspection or the moving in hand over and no children are permitted.

Preparation for Check-out of a Rented property

Generally speaking, this is not an unexpected event, most tenants will have had a scheduled moving out date so this can be carefully prepared ahead of time, we encourage that tenants vacate their property before the agreed time for the check-out procedure and keys hand over, in order to minimise their contact with those not in the household.

Once the Check-Out comparison has taken place, our inventory specialists will ensure surfaces, such as door handles, oven, fridge and washing machine door handles are appropriately sanitised.

Avoid being face-to-face with people if they are outside your household

You are at higher risk of being directly exposed to respiratory droplets (released by talking or coughing) when you are within two metres of someone and have face-to-face contact with them. You can lower the risk of infection if you stay side-to-side rather than facing someone.

You can lower the risks of transmission by reducing the number of people you come into close contact with. For example, avoid peak travel times on public transport, where possible.

Face coverings for tenants at property inventories, check-out or check-in

If you can, wear face-covering in an enclosed space where social distancing isn’t possible and where you will come into contact with people you do not normally meet. This is most relevant for short periods indoors in crowded areas, for example, on public transport or in some shops. Evidence suggests that wearing a face-covering does not protect you. However, if you are infected but have not yet developed symptoms, it may provide some protection for others you come into close contact with.

Face coverings do not replace social distancing. If you have symptoms of COVID-19 (cough and/or high temperature), you and your household must isolate yourself at home: wearing a face-covering does not change this.

About Sebastian Tiplea
Director of Operations

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